What inspections are performed on a Crowne Plaza hotel subject to a PIP?
Crowne_Plaza Franchise · 2025 FDDAnswer from 2025 FDD Document
vement Plan, which may include ongoing quality evaluations, required capital improvements, and other actions as may be necessary to improve guest satisfaction.
If your hotel is subject to a PIP, it will be inspected during the renovation period, and after the required completion date to verify satisfactory completion of all of the work detailed therein. If the PIP is not completed to our satisfaction at the time of the inspection at the completion date, you will be assessed a fee of up to $5,000 for the first re-inspection and any subsequent re-inspections we perform until the PIP work is completed to our satisfaction. You must also provide complimentary lodging at the hotel for the inspector performing a re-inspection. Your hotel may also be assessed a fee of up to $5,000 in the even
Source: Item 6 — OTHER FEES (FDD pages 31–51)
What This Means (2025 FDD)
According to Crowne Plaza's 2025 Franchise Disclosure Document, if a hotel is subject to a Performance Improvement Plan (PIP), it will undergo inspections during the renovation period and after the completion date. These inspections aim to verify that all work detailed in the PIP has been completed satisfactorily.
If the PIP work is not completed to Crowne Plaza's satisfaction by the completion date, the franchisee will be assessed a fee of up to $5,000 for the initial re-inspection and any subsequent re-inspections until the work meets the required standards. Additionally, the franchisee must provide complimentary lodging at the hotel for the inspector during these re-inspections.
Furthermore, a fee of up to $5,000 may be assessed if any of the PIP milestones need to be extended. In this case, the franchisee is also responsible for providing complimentary lodging at the hotel for any inspector performing PIP-related inspections. This highlights the importance of adhering to the PIP timeline and standards to avoid additional costs and ensure compliance.