If a Crowne Plaza licensee is providing a post-construction or post-renovation certification, what specific areas of the building and site must they certify are in compliance with accessibility laws?

According to Crowne Plaza's 2025 Franchise Disclosure Document, a licensee must certify that the building and building site have been built, renovated, or altered in compliance with Title III of the ADA and any other applicable accessibility laws, ordinances, or requirements. This includes specific areas and features of the property.

The certification must cover the appropriate number and distribution of accessible guest rooms, as well as the specific features within those rooms designed for accessibility. The certification also extends to exterior elements such as parking and accessible routes, ensuring that individuals with disabilities can navigate the property from arrival to the building entrances.

Furthermore, the certification encompasses public areas, including entrances, interior routes, service counters, restrooms, meeting rooms, food and beverage establishments, and recreational facilities like swimming pools, spas, and fitness centers. This comprehensive approach ensures that all aspects of the Crowne Plaza hotel are accessible to guests with disabilities, in accordance with legal and brand standards.