Where can a Crowne Plaza hotel enroll to access FreedomPay system status alerts?

According to the 2025 Crowne Plaza FDD, Crowne Plaza hotels can enroll to receive FreedomPay system status alerts at freedompay.statuspage.io. FreedomPay maintains a status alerting system program to notify the hotel about any system status issues. The FDD strongly recommends that each Crowne Plaza hotel enroll in this service.

This is important for franchisees because it allows them to stay informed about the status of the FreedomPay system, which is the payment gateway service used by Crowne Plaza. By enrolling in the status alerts, hotels can proactively address any issues that may arise and minimize disruptions to their operations. This ensures that the hotel can continue to process transactions smoothly and efficiently.

Staying informed about system status is a common practice in the franchise industry, especially for businesses that rely heavily on technology for their operations. By providing this status alerting system, FreedomPay and Crowne Plaza are helping franchisees to manage their businesses more effectively and provide a better experience for their customers. Franchisees should ensure they enroll to take advantage of this risk mitigation measure.