For Crowne Plaza Guest Internet Access (GIA) Hardware, what is a franchisee required to install?
Crowne_Plaza Franchise · 2025 FDDAnswer from 2025 FDD Document
For Guest Internet Access ("GIA") Hardware, a hotel will be required to install SCH-approved Wi-Fi equipment and use an Integrator for the installation of Wi-Fi equipment. Estimates for infrastructure needs can vary greatly by location and building type. Due to unique building and construction of any given property, actual costs can only be obtained once Integrator site surveys are completed. The site survey will help determine the number and types of Wi-Fi equipment through a Wi-Fi heat map coverage diagram (see Item 7, Note 5).
Source: Item 8 — Restrictions on Sources of Products and Services (FDD pages 59–68)
What This Means (2025 FDD)
According to the 2025 Crowne Plaza Franchise Disclosure Document, for Guest Internet Access (GIA) Hardware, a hotel is required to install SCH-approved Wi-Fi equipment. Additionally, the franchisee must use an Integrator for the installation of Wi-Fi equipment.
The FDD indicates that the estimates for infrastructure needs can vary significantly depending on the location and building type. The actual costs can only be determined after an Integrator completes site surveys. These surveys help determine the number and types of Wi-Fi equipment needed through a Wi-Fi heat map coverage diagram.
This means that prospective Crowne Plaza franchisees should budget for these hardware and installation costs, but should also be aware that the final amount will depend on a professional assessment of the specific property. It is important to factor in potential variations in cost due to the unique characteristics of the building and location when planning the initial investment.