What is the Crowne Plaza franchisee's responsibility regarding computer operating systems required to use the Software?
Crowne_Plaza Franchise · 2025 FDDAnswer from 2025 FDD Document
Software can only be used with certain computer operating systems and it is your responsibility to ensure that you have the appropriate hardware and software to use the Software.
You are bound by all Software and other Intellectual Property terms and conditions of use and other license terms, whether provided by a Third Party (such as an Equipment manufacturer or Software owner) or by us.
Source: Item 23 — Receipts (FDD pages 100–424)
What This Means (2025 FDD)
According to Crowne Plaza's 2025 Franchise Disclosure Document, it is the franchisee's responsibility to ensure they have the appropriate hardware and software to use the software provided. The software can only be used with certain computer operating systems.
This means that a prospective Crowne Plaza franchisee must verify that their existing computer systems are compatible with the software required to operate the franchise. If the systems are not compatible, the franchisee will need to invest in new hardware or software to meet the requirements. This could represent a significant, unanticipated expense if not properly planned for.
Furthermore, the franchisee is bound by all software and other intellectual property terms and conditions of use and other license terms, whether provided by a third party or by IHG. This highlights the importance of carefully reviewing all licensing agreements and terms of use associated with the software to ensure compliance and avoid potential legal issues.