For a Crowne Plaza franchise application, when does the application fee become non-refundable?

According to Crowne Plaza's 2025 Franchise Disclosure Document, the application fee becomes non-refundable upon IHG's approval of the application. Payment of the application fee must be made when the application is submitted. This policy applies to new development, conversion, re-licensing, and change of ownership applications.

This means that a prospective Crowne Plaza franchisee risks losing the application fee once IHG, the parent company, gives its approval. Before this approval, the applicant may be able to get a refund of the fee if they decide to withdraw their application. However, once IHG approves the application, the fee is non-refundable, regardless of whether the franchisee ultimately signs the franchise agreement or opens a Crowne Plaza hotel.

It is important for potential franchisees to carefully consider their decision and conduct thorough due diligence before submitting their application and paying the fee. Understanding the terms and conditions related to the application fee is crucial to avoid any financial surprises during the franchise process. Franchisees should confirm with Crowne Plaza the exact amount of the application fee and ensure they are comfortable with the non-refundable policy once the application is approved.