What is the fixed cost for Guest Internet Access – Hardware (IHG Connect) for a Crowne Plaza?
Crowne_Plaza Franchise · 2025 FDDAnswer from 2025 FDD Document
| Type of Expenditure | Amount | Method of Payment and When Due | To Whom Payment Is to be Made |
|---|---|---|---|
| Guest Internet Access – Hardware (IHG Connect) ( Note 5) | $ 87,500 | Cash or commitment letter from SCH approved leasing or financing company before installation | 3rd parties |
Source: Item 7 — Estimated Initial Investment (FDD pages 51–59)
What This Means (2025 FDD)
According to Crowne Plaza's 2025 Franchise Disclosure Document, the estimated initial cost for Guest Internet Access – Hardware (IHG Connect) is $87,500 for a 250-room Crowne Plaza or Crowne Plaza Suites Hotel. This cost is paid in cash or via a commitment letter from an SCH-approved leasing or financing company before installation to third parties.
However, the FDD also notes that the actual costs for hardware can only be determined after the Integrator service provider completes site surveys. These surveys help determine the necessary sizing, number of switches, and access points through a Wi-Fi heat map coverage diagram. Franchisees must purchase or lease all equipment from Integrators whose products and services meet Holiday's specifications.
Additionally, the cost for Bandwidth is determined by the price in the IHG Marketplace, and hotels select the circuit and access size based on minimum requirements. Bandwidth circuits must be installed before GIA Hardware installation. If special fiber construction is needed beyond the budgeted amount, the hotel may have to pay a direct fee to a fiber vendor. Delays in site readiness can lead to order cancellation and fees ranging from $250 to $2500. Upon circuit disconnection, failure to return vendor equipment within 30 days results in fees covering the hardware cost.