Where can I find the full scope of AT&T's responsibilities for a Crowne Plaza project?

According to Crowne Plaza's 2025 Franchise Disclosure Document, the full scope of AT&T's responsibilities for a project is detailed on the Customer's portal, Merlin. To access this information, a Crowne Plaza franchisee needs to log in to the Merlin portal and search for "AT&T SOW" in the search box. This portal should provide a comprehensive overview of AT&T's duties and obligations related to the project.

This process ensures that franchisees have access to the most current and detailed information regarding AT&T's responsibilities. By using the Merlin portal, Crowne Plaza aims to keep all relevant project details centralized and easily accessible. This is particularly important for managing expectations and ensuring accountability between all parties involved.

It is important to note that any changes to the scope of work or associated pricing will require execution via the Change Control process, as described in Section 7 of the agreement. This implies that franchisees should regularly check the portal for updates and be aware of any modifications to the original scope of work. Understanding this process is crucial for managing costs and ensuring that the project stays on track.