When is the F&B POS Support fee payment due for a Crowne Plaza franchise?
Crowne_Plaza Franchise · 2025 FDDAnswer from 2025 FDD Document
• Fail third quarter = Assess | Quarterly Assessment appears on invoice (Payable to SCH) | Note 24 |
| TYPE OF FEE | AMOUNT | DUE DATE | REMARKS |
|---|---|---|---|
| $2,500 /standard • Fail fourth quarter = Assess $5,000/standard • Capped at $5,000 per quarter | |||
| Employee Engagement Survey | $7 to $12 per employee each year | Annually (Payable to designated third party provider) | Note 25 |
| F&B |
Source: Item 6 — OTHER FEES (FDD pages 31–51)
What This Means (2025 FDD)
According to Crowne Plaza's 2025 Franchise Disclosure Document, the F&B POS (Point of Sale) Support fee is due monthly. This fee is payable to an approved supplier. The amount is $45.00 per workstation per month; however, Note 7 indicates that this fee can vary depending on the approved vendor you select.
This means that as a Crowne Plaza franchisee, you will need to budget for this monthly expense for each workstation you have in your food and beverage areas. It is important to note that the actual amount may differ based on the vendor you choose, so it's advisable to compare costs from different approved vendors to manage expenses effectively.
Franchisees should confirm with Crowne Plaza which vendors are approved and understand how the POS system integrates with other hotel management systems. Also, it would be prudent to clarify what services are included in the support fee and what additional costs might arise for things like hardware maintenance or software upgrades.