What are some examples of state innkeepers' laws that may affect a Crowne Plaza franchise?
Crowne_Plaza Franchise · 2025 FDDAnswer from 2025 FDD Document
Lodging facilities are subject to state innkeepers' laws that may (i) allow innkeepers to impose liens against the possessions of guests who do not pay their bills; (ii) limit the liability of innkeepers regarding guests' valuables; (iii) require posting of house rules and room rates in each room or near the registration area; (iv) require registration of guests and proof of identity at checkin and retention of records for a specified period of time; (v) limit the right of innkeepers to refuse lodging to certain guests; and (vi) limit the right of innkeepers to evict guests in certain circumstances. Applicable federal and state civil rights laws prohibit discrimination in hotels on the basis of race, creed, color, or national origin. Some states prohibit "overbooking" and require innkeepers to find other accommodations if the guest has paid a deposit. Some states and municipalities have also enacted laws and regulations governing non-smoking areas and guest rooms.
Source: Item 1 — THE LICENSOR, ANY PARENTS, PREDECESSORS AND AFFILIATES (FDD pages 8–15)
What This Means (2025 FDD)
According to the 2025 Crowne Plaza Franchise Disclosure Document, state innkeepers' laws can significantly impact the operation of a Crowne Plaza hotel. These laws cover a range of issues, including the innkeeper's right to place liens on guests' possessions if they fail to pay their bills. This provides a legal mechanism for Crowne Plaza to recover unpaid charges.
Additionally, these laws may limit the liability of the Crowne Plaza regarding guests' valuables, which could affect the hotel's responsibility in cases of theft or damage. Franchisees may also be required to post house rules and room rates in each room or near the registration area, ensuring transparency and informing guests of hotel policies and pricing.
Furthermore, state innkeepers' laws may mandate the registration of guests, including proof of identity at check-in, and the retention of these records for a specific period. These regulations can also limit the innkeeper's right to refuse lodging to certain guests or to evict guests under specific circumstances. Compliance with federal and state civil rights laws is essential to prevent discrimination based on race, creed, color, or national origin. Some states also prohibit overbooking, requiring the Crowne Plaza to find alternative accommodations for guests with a deposit. Lastly, some states and municipalities have implemented laws governing non-smoking areas and guest rooms, which the Crowne Plaza must adhere to.