Where will the exact amount of the NGP fee be defined for a Crowne Plaza?
Crowne_Plaza Franchise · 2025 FDDAnswer from 2025 FDD Document
Your monthly NGP fee may increase according to the terms of the NGP agreement signed at install (no more than a 5% increase from your original quoted rate), based on increases in costs incurred by SCH to provide the service. The exact amount of the fee will be defined on the quote received prior to installation.
Source: Item 6 — OTHER FEES (FDD pages 31–51)
What This Means (2025 FDD)
According to Crowne Plaza's 2025 Franchise Disclosure Document, the exact amount of the Next-Gen Payment (NGP) fee will be defined on the quote received prior to installation of the NGP program at the hotel. This fee is associated with the Next-Gen Payment Agreement with SCH, which all hotels are required to use. The franchisee will be billed monthly by SCH for the hardware and software support.
It's important to note that the monthly NGP fee may increase, but no more than 5% from the original quoted rate. This increase would be based on increases in costs incurred by SCH to provide the service. Franchisees should carefully review the quote and the terms of the Next-Gen Payment Agreement to understand the potential for fee increases over time.
Additionally, the franchisee will be required to enter into a merchant processing application and agreement with Fiserv, the SCH-approved merchant service provider, and a participation agreement with SCH. This highlights the importance of understanding all associated agreements and potential costs before committing to the franchise.