What entities are included in the definition of 'Card Organization' for Crowne Plaza?

According to Crowne Plaza's 2025 Franchise Disclosure Document, a Card Organization is defined as any entity formed to administer and promote Cards. This includes, but is not limited to, major payment networks such as Visa, Mastercard, and Discover. The definition also encompasses any applicable Debit Networks.

For a prospective Crowne Plaza franchisee, understanding this definition is crucial because it outlines the various entities whose rules and regulations must be followed when processing card payments at their franchise location. Compliance with Card Organization Rules is not optional; it's a requirement that can impact how transactions are handled and what fees may apply.

The FDD also mentions 'Card Organization Rules' which include the rules, regulations, releases, interpretations and other requirements imposed or adopted by any Card Organization and related authorities, including the PCI Security Standards Council, LLC and the National Automated Clearing House Association. Franchisees must stay informed about any changes to these rules, as they can affect their business operations and potentially lead to penalties for non-compliance.

Therefore, Crowne Plaza franchisees need to be aware of the specific requirements and guidelines set forth by each Card Organization to ensure smooth and compliant payment processing. This includes understanding transaction procedures, security protocols, and dispute resolution processes for each card network they accept at their establishment.