When is the Employee Engagement Survey fee payment due for a Crowne Plaza franchise?
Crowne_Plaza Franchise · 2025 FDDAnswer from 2025 FDD Document
• Fail third quarter = Assess | Quarterly Assessment appears on invoice (Payable to SCH) | Note 24 |
| TYPE OF FEE | AMOUNT | DUE DATE | REMARKS |
|---|---|---|---|
| $2,500 /standard • Fail fourth quarter = Assess $5,000/standard • Capped at $5,000 per quarter | |||
| Employee Engagement Survey |
Source: Item 6 — OTHER FEES (FDD pages 31–51)
What This Means (2025 FDD)
According to Crowne Plaza's 2025 Franchise Disclosure Document, the Employee Engagement Survey fee is due annually. The amount of the fee ranges from $7 to $12 per employee each year. This fee is payable to a third-party provider designated by the brand.
Crowne Plaza may require hotels to participate in the brand's annual employee engagement survey. If participation is required, the franchisee is responsible for all charges associated with administering the program through the brand's designated third-party provider.
It is important for prospective franchisees to factor this annual cost into their operating budget, considering the number of employees they anticipate having. Franchisees should confirm with Crowne Plaza which third-party provider is designated and clarify any potential fluctuations in the per-employee fee to accurately forecast expenses.