When is the Employee Engagement Survey fee due for a Crowne Plaza franchise?
Crowne_Plaza Franchise · 2025 FDDAnswer from 2025 FDD Document
• Fail third quarter = Assess | Quarterly Assessment appears on invoice (Payable to SCH) | Note 24 |
| TYPE OF FEE | AMOUNT | DUE DATE | REMARKS | |----------------------------------|------------------------------------------------------------------------------------------------------------------------------------------------------------|----------------------------------------------------------------|---------------------------------------------------------| | | $2,500 /standard • Fail fourth quarter = Assess $5,000/standard • Capped at $5,000 per quarter | | | | Employee Engagement Survey | $7 to $12 per employee each year | Annually (Payable to designated third party provider) | Note 25 | | F&B POS Support | $45.00 per workstation per month | Monthly (Payable to an approved supplier) | Note 7 | | Comfort Letter Processing Fee | $2,500 for the preparation and processing of any mezzanine, replacement or subsequent comfort letters after the initial senior lender letter. | Upon Demand (Payable to Holiday) | IHG may waive this fee in its sole discretion. | Note 1: Payments; Gross Rooms Revenue: Holiday can require you to make any payments due to Holiday to its parents, affiliates, subsidiaries or other designees. For example, many charges and fees shown on the table above are currently payable to SCH.
Source: Item 6 — OTHER FEES (FDD pages 31–51)
What This Means (2025 FDD)
According to Crowne Plaza's 2025 Franchise Disclosure Document, if Crowne Plaza requires a hotel to participate in the brand's annual employee engagement survey, the franchisee is responsible for the charges associated with administering the program through Crowne Plaza's designated third-party provider. The Employee Engagement Survey fee, which ranges from $7 to $12 per employee each year, is due annually and payable to the designated third-party provider.
This means that a Crowne Plaza franchisee must budget for this annual expense, with the exact amount depending on the number of employees at their hotel. It is important for prospective franchisees to understand that this fee is in addition to other fees outlined in the FDD and is a recurring cost of operating a Crowne Plaza franchise.
Franchisees should confirm with Crowne Plaza which third-party provider is designated for the survey and clarify the exact cost per employee to accurately forecast this expense. Understanding the timing of this payment is crucial for managing cash flow and ensuring compliance with the franchise agreement.