What is the cost range for cancellation fees for a Bandwidth order for a Crowne Plaza?
Crowne_Plaza Franchise · 2025 FDDAnswer from 2025 FDD Document
iber construction beyond the budgeted construction, then the Hotel may have to pay a direct fee for the additional construction cost directly to a fiber vendor for your Guest Internet Access Bandwidth. Each Hotel is responsible for detailing the demark for installation of fiber and equipment for Bandwidth service at the start of the Bandwidth circuit order. If the fiber order and its Right of Way (on property) construction to the demark is delayed due to Hotel site readiness, the Bandwidth order may be subject to cancellation and the Hotel may be subjected to cancellation fees ranging from $250 to $2500
Source: Item 7 — Estimated Initial Investment (FDD pages 51–59)
What This Means (2025 FDD)
According to Crowne Plaza's 2025 Franchise Disclosure Document, if a hotel site is not ready for fiber order and Right of Way construction, leading to delays in Bandwidth circuit order, the hotel may face cancellation fees. These fees can range from $250 to $2,500, depending on the vendor. This situation arises when the hotel's readiness to detail the demark for installation of fiber and equipment for Bandwidth service is delayed.
This means that prospective Crowne Plaza franchisees need to ensure their site is fully prepared for the installation of the Bandwidth circuit to avoid potential cancellation fees. This preparation includes detailing the demark for fiber and equipment installation right from the start of the Bandwidth circuit order. Delays caused by the hotel's site readiness can lead to these fees, adding unexpected costs to the initial investment.
Furthermore, upon circuit disconnection, all vendor equipment must be returned within 30 days to avoid additional fees. Failure to return the equipment within this timeframe will result in the hotel being charged fees covering the cost of the hardware, such as the Managed Router and NIDS (Network Intrusion Detection System). Therefore, franchisees must manage the disconnection process carefully to ensure all equipment is promptly returned to the vendor.