What is the cost for the Openings Preopening Support Fee for a Crowne Plaza, and when is it due?
Crowne_Plaza Franchise · 2025 FDDAnswer from 2025 FDD Document
| Type of Expenditure | Amount | Method of Payment and When Due | To Whom Payment Is to be Made |
|---|---|---|---|
| Openings Preopening Support Fee; to be invoiced within 60 days of license execution by Holiday (Note 6) | $8,500 | Lump sum within 30 days of invoice | SCH |
| IHG University (annual subscription) (Note 6) | 2025 annual subscription fee for Crowne Plaza is $5,500 (Prorated based on opening month). Additional travel expenses may apply | 30 days after opening | SCH |
Note 6: The Openings program provides services and training required to open a hotel in the Brand System. The related Preopening Support fee is $8,500 and covers support from license execution to hotel opening provided by the Hotel Lifecycle + Growth organization (including but not limited to Franchise Openings, Plan Review, Construction). In the event additional onsite training is required at the hotel, additional costs may be incurred which currently range from $1,500-$6,000 depending on the scope of additional learning needs for the hotel.
Your General Manager and front office staff must have access to IHG Concerto™ and complete necessary web-based training including: Get to know IHG Concerto™, IHG Concerto Home Page Overview, and Digital Check-In Training, all available at no cost.
Source: Item 7 — Estimated Initial Investment (FDD pages 51–59)
What This Means (2025 FDD)
According to the 2025 Crowne Plaza Franchise Disclosure Document, the Openings Preopening Support Fee is $8,500. This fee is invoiced within 60 days of the license execution by Holiday. The franchisee must pay this fee in a lump sum within 30 days of the invoice date.
The Openings program provides services and training required to open a hotel in the Brand System. The Preopening Support fee covers support from license execution to hotel opening provided by the Hotel Lifecycle + Growth organization, including Franchise Openings, Plan Review, and Construction.
Additional onsite training may incur extra costs ranging from $1,500 to $6,000, depending on the scope of additional learning needs for the hotel. However, the General Manager and front office staff must complete web-based training, including IHG Concerto™ training, at no additional cost.