What is the annual subscription fee for Crowne Plaza to participate in IHG University in 2025?
Crowne_Plaza Franchise · 2025 FDDAnswer from 2025 FDD Document
e for their own expenses for travel, meals and lodging if they attend the workshop in person.
The IHG Learning Program, also known as IHG University, is a learner-centric approach designed to promote a positive culture of learning. Each Hotel must participate in IHG University. The 2025 annual subscription fee for Crowne Plaza is $5,500. The 2024 annual subscription fee for Crowne Plaza® Hotels & Resorts will be prorated based on the month that your Hotel opens. In the event additional onsite training is required at the hotel, additional costs may be incurred which currently range from $1,500- $6,000 depending on the scope of additional learning needs for the hotel.
Learning is categorized as "core", "value-add", and "specialist" learning based on a tiered approach to learner development, where each tier builds on the knowledge learned from the previous one. Learning categorized as "core" is included within the subscription model and includes critical learning designed to effectively onboard team members, support the operational needs of a hotel, and comply with brand standards to deliver a branded guest experience. "Value-add" and "specialist" learning, are designed to enhance and elevate hotel and individual performance and are available at the discretion of the hotel, at an additional charge. Any such additional charges are subject to change.
Your General Manager, Front Office Manager, Director of Sales, Executive Housekeeper, F&B colleagues, and Hotel Experience Champion (or their equivalent roles) must each complete initial certification training. All required core certification training is included in the annual subscription for IHG University. For in-person classes, you must pay for trainees' travel expenses or any training expenses
incurred from any optional or supplemental courses that your trainees attend. You may be required to purchase subsequent training materials.
Your General Manager and Hotel Experience Champion must each complete the Leading the Brand Training for New Hotels certification prior to the hotel opening. The cost for the training event is included in the annual subscription for IHG University. You may be requir
Source: Item 5 — INITIAL FEES (FDD pages 27–31)
What This Means (2025 FDD)
According to Crowne Plaza's 2025 Franchise Disclosure Document, participation in IHG University is mandatory for each hotel. The annual subscription fee for Crowne Plaza is $5,500. This fee covers 'core' learning, which includes training for onboarding team members, supporting operational needs, and complying with brand standards. This also includes the Leading the Brand Training for New Hotels certification for the General Manager and Hotel Experience Champion.
Additional onsite training may incur costs ranging from $1,500 to $6,000, depending on the scope of learning needs. 'Value-add' and 'specialist' learning are available at an additional charge at the discretion of the hotel. Franchisees are also responsible for travel expenses for in-person classes and any optional or supplemental courses.
This subscription includes required core certification training for positions such as General Manager, Front Office Manager, Director of Sales, Executive Housekeeper, F&B colleagues, and Hotel Experience Champion. Franchisees may also need to purchase subsequent training materials to ensure ongoing training for new employees.