Is Crowne Plaza allowed to use altered versions of the Services, Software, Intellectual Property?
Crowne_Plaza Franchise · 2025 FDDAnswer from 2025 FDD Document
- 10.2 Your Limited License. We grant you a non-transferable, non-assignable, non-exclusive, limited, royalty-free, revocable license to access and use the Services, Software, and Documentation solely within the United States (excluding U.S. territories and possessions), solely for their intended purpose(s), solely for your business purpose(s) (not for any household or other non-commercial use), solely on systems that you own or license, and solely in accordance with the
terms of the Agreement ("Limited License"). For the avoidance of doubt: (a) other than the Limited License, nothing in this Section 10.2 or the Agreement assigns, transfers, or creates any right, title, or interest for you (whether express or implied, or by estoppel or otherwise) in or to the Intellectual Property, Technology, Services, Software, or Documentation; and (b) all right, license, title and interests that are not expressly granted pursuant to the Limited License are expressly withheld. You obtain no rights (license or otherwise) to any Marks, brand names, or logos associated with any Services, or associated with us or our service providers. The Limited License shall immediately terminate on the earlier of (y) termination of the Agreement, and (z) termination of the Services related to such Limited License.
- 10.3 Documentation and Software. If Documentation is provided for a Service: (a) you must access and use such Service in accordance with such Documentation; and (b) you may use such Documentation only in connection with your access to and use of such Service.
At any time we may release updates to Software or Services ("Updates"), which you must install and integrate with your systems within 30 days of receipt.
Failure to install Updates timely may impair the Software or Services.
We have no liability for your failure to properly install the most current version of Software or any Update, and we have no obligation to provide support or services for outdated versions.
Source: Item 23 — Receipts (FDD pages 100–424)
What This Means (2025 FDD)
According to the 2025 Crowne Plaza Franchise Disclosure Document, franchisees are granted a limited license to access and use the Services, Software, and Documentation. This license is non-transferable, non-assignable, non-exclusive, limited, royalty-free, and revocable, and it is specifically for use within the United States (excluding U.S. territories and possessions) for the franchisee's business purposes. The license is valid only on systems that the franchisee owns or licenses and must be used in accordance with the terms of the franchise agreement.
The FDD explicitly states that franchisees do not receive any rights to Marks, brand names, or logos associated with any Services, or associated with the franchisor or its service providers. The limited license terminates immediately upon the termination of the franchise agreement or the termination of the Services related to the license.
Crowne Plaza franchisees must use the Services, Software, and Documentation as provided and in accordance with any provided Documentation. They are also required to install and integrate any updates to Software or Services within 30 days of receipt. Failure to install updates in a timely manner may impair the Software or Services, and the franchisor has no liability for the franchisee's failure to properly install the most current version of Software or any Update. The franchisor is not obligated to provide support or services for outdated versions.