Is the Crowne Plaza agreement responsible for governing Third Party Services?
Crowne_Plaza Franchise · 2025 FDDAnswer from 2025 FDD Document
- 2.7 Third Party Services. Third Party Services are not governed by the Agreement.
We are not responsible for Third Party Services or for any provider of Third Party Services, even if we recommended them to you.
With respect to Third Party Services, you are solely and exclusively responsible for: (a) determining whether Third Party Services can meet your needs
and requirements; (b) reviewing, understanding, and complying with all terms and conditions for Third Party Services; (c) all fees, charges, and other amounts arising from Third Party Services, including any amounts you owe to Third Parties and any amounts that Third Parties owe to us or Card Organizations; (d) the integration and interaction between Third Party Services and our Services; (e) all acts and omissions of providers of Third Party Services; and (f) all other obligations and risks related to Third Party Services. If you download, access, or obtain any content through Third Party Services, you do so at your own risk. Providers of Third Party Services may have their own websites; we have no liability for such websites and any privacy policy we may have is not in effect when you visit such websites.
Source: Item 23 — Receipts (FDD pages 100–424)
What This Means (2025 FDD)
According to the 2025 Crowne Plaza FDD, the franchise agreement does not govern Third Party Services. The FDD clearly states that Crowne Plaza is not responsible for these services or their providers, even if they are recommended by Crowne Plaza.
As a Crowne Plaza franchisee, you are solely responsible for determining if Third Party Services meet your needs, understanding and complying with their terms and conditions, and covering all associated fees. This includes ensuring these services integrate properly with Crowne Plaza's systems. You also bear the risk for any content accessed through these Third Party Services.
This means that franchisees need to carefully vet any third-party services they use in conjunction with their Crowne Plaza franchise. This includes understanding the terms of service, security protocols, and potential liabilities associated with these services. Franchisees should also ensure that any third-party services comply with all applicable laws and regulations.