What restrictions are placed on Crown Gold Exchange obtaining benefits from a franchisee's business relationships in Indiana?

r designated by Crown Gold Franchising (which may include, for example, cash, specific credit and/or debit cards, gift cards, electronic fund transfer systems, and mobile payment systems). Franchisee shall purchase or lease all equipment and enter into all business relationships necessary to accept payments as required by Crown Gold Franchising. Franchisee must at all times comply with payment card industry data security standards (PCI-DSS).

• 7.11 Gift Cards, Loyalty Programs, and Incentive Programs. At its own expense, Franchisee shall sell or otherwise issue gift cards, certificates, or other pre-paid systems, and participate in any customer loyalty programs, membership/subscription programs, or customer incentive programs, designated by Crown Gold Franchising, in the manner specified by Crown Gold Franchising in the Manual or otherwise in writing. Franchisee shall honor all valid gift cards and other pre-paid systems, regardless of whether issued by Franchisee or another Crown Gold Exchange business. Franchisee shall comply with all procedures and specifications of Crown Gold Franchising related to gift cards, certificates, and other pre-paid systems, or related to customer loyalty, membership/subscription, or customer incentive programs.
• 7.12 Maintenance and Repair. Franchisee shall at all times keep the Business in a neat and clean condition, perform all appropriate maintenance, and keep all physical property in good repair. In addition, Franchisee shall promptly perform all work on the physical property of the Business as Crown Gold Franchising may prescribe from time to time, including but not limited to periodic interior and exterior painting; resurfacing of the parking lot; roof repairs; and replacement of obsolete or worn-out signage, floor coverings, furnishings, equipment and décor. Franchisee acknowledges that the System Standards may include requirements for cleaning, maintenance, and repair.
• 7.13 Remodeling. In addition to Franchisee's obligations to comply with all System Standards in effect from time to time, Crown Gold Franchising may require Franchisee to undertake and complete a Remodel of the Location to Crown Gold Franchising's satisfaction. Franchisee must complete the Remodel in the time frame specified by Crown Gold Franchising. Crown Gold Franchising may require the Franchisee to submit plans for Crown Gold Franchising's reasonable approval prior to commencing a required Remodel. Crown Gold Franchising's right to require a

Remodel is limited as follows: (i) the Remodel will not be required in the first two or last two years of the term (except that a Remodel may be required as a condition to renewal of the term or a Transfer), and (ii) a Remodel will not be required more than once every five years from the date on which Franchisee was required to complete the prior Remodel.

7.14 Meetings. The Principal Executive shall use reasonable efforts to attend all in-person meetings and remote meetings (such as telephone conference calls) that Crown Gold Franchising requires, including any national or regional brand conventions. Franchisee shall not permit the Principal Executive to fail to attend more than three consecutive required meetings.

7.15 Insurance.

• (a) Franchisee shall obtain and maintain insurance policies in the types and amounts as specified by Crown Gold Franchising in the Manual. If not specified in the Manual, Franchisee shall maintain at least the following insurance coverage:
  • (i) "Special" causes of loss coverage forms, including fire and extended coverage, crime, vandalism, and malicious mischief, on all property of the Business, for full repair and replacement value (subject to a reasonable deductible);

Source: Item 22 — CONTRACTS (FDD pages 38–39)