Where can Crown Gold Exchange franchisees find operational instructions for training new employees?
Crown_Gold_Exchange Franchise · 2024 FDDAnswer from 2024 FDD Document
- B. Hiring and training employees. We will provide you with our suggested staffing levels (Section 5.2), suggested guidelines for hiring employees (Section 5.2), and operational instructions in the Manual which you can use as part of training new employees (Section 5.3). All hiring decisions and conditions of employment are your sole responsibility.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 19–24)
What This Means (2024 FDD)
According to the 2024 Crown Gold Exchange Franchise Disclosure Document, operational instructions for training new employees are located in the Brand Standards Manual. Crown Gold Exchange will provide franchisees with suggested staffing levels and guidelines for hiring employees.
Crown Gold Exchange's Brand Standards Manual contains operational instructions that franchisees can use as part of their employee training program. However, the FDD states that all hiring decisions and employment conditions remain the sole responsibility of the franchisee.
In addition to the manual, Crown Gold Exchange provides an initial training program to the franchisee and/or general manager. The training program includes classroom and on-the-job training, covering topics such as operations, management, marketing, and sales. The training takes place at Crown Gold Exchange's location in Rancho Santa Margarita, CA, at the franchisee's location, or virtually.