What is the fee charged by Crown Gold Exchange for in-person support at a franchisee's location?
Crown_Gold_Exchange Franchise · 2024 FDDAnswer from 2024 FDD Document
ing problems you encounter.* If you request, we will provide advice to you (by telephone or electronic communication) regarding improving and developing your business, and resolving operating problems you encounter, to the extent we deem reasonable. If we provide in-person support in response to your request, we may charge a fee (currently $600 per day) plus any out-of-pocket expenses (such as travel, lodging, and meals for our employees providing on
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 19–24)
What This Means (2024 FDD)
According to Crown Gold Exchange's 2024 Franchise Disclosure Document, if a franchisee requests in-person support to help improve their business or resolve operating problems, Crown Gold Exchange may provide that support and charge a fee. The current fee for this in-person support is $600 per day.
In addition to the daily fee, the franchisee is also responsible for covering any out-of-pocket expenses incurred by Crown Gold Exchange employees while providing the on-site support. These expenses include costs for travel, lodging, and meals.
This means that a Crown Gold Exchange franchisee needing on-site assistance should budget not only for the $600 per day service fee, but also for the additional travel-related expenses for the support team. This could potentially add a significant cost depending on the distance and duration of the support needed.