What training program must the Crisp & Green Operating Partner participate in and complete?

IN THE ACTUAL OPERATION OF THE FRANCHISE BUSINESS

We expect only business entities, and not individuals, to sign the Franchise Agreement. Each entity must designate an Operating Partner who must meet with our approval. The Operating Partner must maintain a substantial (generally at least 5%, although we will make case-by-case determinations in our discretion) direct or indirect ownership interest in you, be the General Manager of your Franchised Restaurant or (with our prior approval) designate another person meeting with our approval to be the General Manager of your Franchised Restaurant. If you will develop multiple Franchised Restaurants pursuant to an Area Development Agreement, your Operating Partner will be your Approved Operator unless (with our prior approval) you designate another person meeting with our approval to be your Approved Operator. Your Operating Partner must participate in and complete Crisp Academy, and must have the authority to make decisions on your behalf and bind you with respect to matters and agreements between you and us.

Your Franchised Restaurant must be managed and supervised by a General Manager, who will be your Operating Partner unless we have agreed otherwise with your Operating Partner. If you operate multiple Franchised Restaurants pursuant to an Area Development Agreement, you must designate a General Manager that meets our approval for each Franchised Restaurant. Your General Manager will be responsible for all day-to-day operations of your Franchised Restaurant and must be your employee subject to your supervision and direction. Your General Manager must exert his or her full time best-efforts to the development and operation of your Franchised Restaurant and must attend and complete Crisp Academy and all other training programs that we require from time to time. The General Manager must have the authority to make all day-to-day operational decisions affecting your Franchised Restaurant, and may not engage in any other business activity, directly or indirectly, that requires substantial management responsibility or time commitments or that otherwise interferes with his or her role as your General Manager. We may charge you a fee of up to $1,500 per day for any day in which you operate the Franchised Restaurant without an approved General Manager in place who has completed our required training programs.

If you will operate multiple Franchised Restaurants pursuant to an Area Development Agreement, you must designate an operator who will be responsible for the day-to-day development and operations of multiple Franchised Restaurants (an "Approved Operator"). Unless we otherwise approve, your Operating Partner will be your Approved Operator. All approvals are given in our sole discretion, and we do not guarantee that you will be allowed to have an Approved Operator other than your Operating Partner. Your Approved Operator must meet qualification standards that we establish from time to time, must exert his or her full-time best efforts to the development and operations of your multiple locations, and must attend and complete Crisp Academy and all other training programs that we require from time to time. Your Approved Operator will be responsible for, among other things, supervising the General Managers of each of your Franchised Restaurants, meeting all development opening deadlines, and ensuring your Franchised Restaurants are operating in a uniform and efficient manner and complying with our Standards. If your Approved Operator is other than your Operating Partner, your Approved Operator must be your employee

subject to your supervision and direction. The Approved Operator must have the authority to make operational decisions affecting your Franchised Restaurants, and may not engage in any other business activity, directly or indirectly, that requires substantial management responsibility or time commitments or that otherwise interferes with his or her role as your Approved Operator.

If your General Manager or Approved Operator ceases to be employed by you for any reason, you must replace such General Manager or Approved Operator within 30 days, commence training such replacement General Manager or Approved Operator on the System, have such replacement General Manager or Approved Operator come to such location as we designate for Crisp Academy, and otherwise meet our then-current standards. You are responsible for all related travel and living expenses and wages incurred in connection with your replacement General Manager or Approved Operator attending these traini

Source: Item 15 — OBLIGATION TO PARTICIPATE IN THE ACTUAL OPERATION OF THE FRANCHISE BUSINESS (FDD pages 50–51)