Is there a limitation on the frequency or cost of Computer System upgrades required by Crisp & Green?
Crisp_Green Franchise · 2024 FDDAnswer from 2024 FDD Document
igures from our headquarters at any time. We may require computer hardware and software upgrades in the future. The frequency of these upgrades could be as often as annually or bi-annually. The costs of incorporating any upgrades into your Franchised Restaurant will be your financial obligation. We estimate the annual cost of any optional or required maintenance, updating, upgrading, or support contracts for your Computer System to be $2,400 to $3,000.
You must make annual payments to a third-party vendor to maintain your Computer System. It is anticipated that several updates and upgrades may be required by your third-party vendor during the term of your Franchise Agreement, and any such updates or upgrades will be at your expense. We have no contractual obligation with any third party to upgrade your Computer System, but we may require upgrades from time to time. There is no limitation o
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 33–44)
What This Means (2024 FDD)
According to Crisp & Green's 2024 Franchise Disclosure Document, franchisees are required to obtain and use computer hardware and software that Crisp & Green specifies. The frequency of required computer hardware and software upgrades could be as often as annually or bi-annually. The cost of incorporating any upgrades is the franchisee's financial obligation.
The FDD states that there is no limitation on the frequency or cost of these upgrades. Franchisees must also make annual payments to a third-party vendor to maintain their Computer System, and several updates and upgrades may be required by the third-party vendor during the term of the Franchise Agreement, at the franchisee's expense.
Prospective Crisp & Green franchisees should be aware that these ongoing technology costs can be significant and are subject to change. It is important to factor in potential expenses for frequent upgrades when evaluating the financial feasibility of the franchise.