Can Crisp & Green specify other goods and services that franchisees must offer from time to time?
Crisp_Green Franchise · 2024 FDDAnswer from 2024 FDD Document
You must offer for sale at or through your Franchised Restaurant all products and services that we specify from time to time. You are prohibited from offering for sale, selling, or distributing any other products or services apart from those we specify from time to time, and you are prohibited from engaging in any marketing, advertising, or solicitation activities of any kind in the Designated Area of other Restaurants unless such activities are conducted with other appropriate franchisees pursuant to a Local Marketing Cooperative. We may make changes, updates, and modifications to the products and services that we require you to provide at any time and from time to time, without limitation.
The products and services that we require you to provide include our menu of food items sold for purchase and consumption at the premises, on a "to-go" basis, or, if you have been approved to operate one, through delivery to a Crisp & Go Location; food items sold for consumption off the premises; gift certificates and vouchers; apparel and accessories; catering and delivery services; and other goods and services that we specify from time to time. You must provide all goods and services in accordance with our Standards.
Source: Item 16 — RESTRICTIONS ON WHAT THE FRANCHISEE MAY SELL (FDD pages 51–52)
What This Means (2024 FDD)
According to Crisp & Green's 2024 Franchise Disclosure Document, franchisees must offer all products and services that Crisp & Green specifies from time to time. Franchisees are prohibited from offering any products or services not specified by Crisp & Green. Crisp & Green can make changes, updates, and modifications to the required products and services at any time.
The products and services that Crisp & Green requires franchisees to provide include menu items for purchase and consumption at the restaurant, on a "to-go" basis, or through delivery to a Crisp & Go Location if approved. Other required offerings include food items for consumption off the premises, gift certificates and vouchers, apparel and accessories, catering and delivery services, and other goods and services that Crisp & Green may specify. All goods and services must be provided in accordance with Crisp & Green's standards.
This means that as a Crisp & Green franchisee, you must be prepared to adapt your offerings based on the franchisor's decisions. This could include adding new menu items, offering new types of merchandise, or providing different services. It is important to stay informed of any changes or updates from Crisp & Green to ensure compliance and maintain the brand's standards. Failure to comply with these requirements could result in penalties or termination of the franchise agreement.