Is Crisp & Green restricted from selling delivery and catering services into a franchisee's Designated Area?

According to Crisp & Green's 2024 Franchise Disclosure Document, Crisp & Green is not restricted from selling delivery and catering services into a franchisee's Designated Area. The FDD states that Crisp & Green reserves the right to sell delivery and catering services, and authorize others to do the same, within a franchisee's Designated Area on any terms and conditions they deem appropriate. This means that Crisp & Green franchisees may face competition from the franchisor itself or other parties authorized by Crisp & Green within their own designated territory.

This lack of exclusivity extends to other channels of distribution as well. Crisp & Green retains the right to use various channels such as the internet, grocery stores, convenience stores, kiosks, telemarketing, newspapers, or other direct marketing sales channels to sell products and services to customers located in any place, including inside a franchisee's Designated Area. They can also authorize any other person to do the same. This broad reservation of rights significantly impacts the potential market share and revenue a franchisee might expect within their territory.

Furthermore, Crisp & Green can establish and operate restaurants at Non-Traditional Sites, such as military bases, shopping malls, airports, and college campuses, within a franchisee's Designated Area. They can also operate other restaurant concepts, even those that compete with Crisp & Green, within the Designated Area. These factors combined mean that a Crisp & Green franchisee does not receive an exclusive territory and will likely face competition from various sources, including the franchisor itself.