What are the responsibilities of the General Manager of a Crisp & Green Franchised Restaurant?
Crisp_Green Franchise · 2024 FDDAnswer from 2024 FDD Document
You must designate an individual, subject to our approval, to serve as the "General Manager" for your Franchised Restaurant. If you are an Entity, unless we have agreed otherwise, your Operating Partner will be your General Manager. The General Manager shall be responsible for the daily operation of the Franchised Restaurant and may be a Principal Owner. The General Manager must be your employee subject to your direction (and consequently will never be deemed to be our employee or agent). The General Manager shall (a) exert full-time, best efforts to the development and operation of the Franchised Restaurant and all other Restaurants you own; (b) complete our training program to our satisfaction before engaging in his or her operational duties; (c) have the authority to make, and bind you to, all operational decisions regarding the Franchised Restaurant; and (d) not engage in any other business or activity, directly or indirectly, that requires substantial management responsibility or time commitments or otherwise may conflict with the General Manager's obligations hereunder.
Source: Item 23 — RECEIPTS (FDD pages 66–252)
What This Means (2024 FDD)
According to Crisp & Green's 2024 Franchise Disclosure Document, the General Manager is responsible for the daily operation of the franchised restaurant. The General Manager must be approved by Crisp & Green and may be a Principal Owner. If the franchisee is an entity, the Operating Partner will be the General Manager unless otherwise agreed upon by Crisp & Green.
The General Manager must be the franchisee's employee and subject to their direction, and will not be considered an employee or agent of Crisp & Green. The General Manager is expected to exert full-time, best efforts to develop and operate the franchised restaurant, as well as any other restaurants the franchisee owns.
Before beginning their operational duties, the General Manager must complete Crisp & Green's training program to the franchisor's satisfaction. The General Manager has the authority to make all operational decisions regarding the franchised restaurant and can bind the franchisee to those decisions. The General Manager cannot be involved in any other business or activity that demands substantial management responsibility or time commitments, or that may conflict with their obligations to Crisp & Green.