Who is required to manage and supervise a Crisp & Green Franchised Restaurant?
Crisp_Green Franchise · 2024 FDDAnswer from 2024 FDD Document
ect to matters and agreements between you and us.
Your Franchised Restaurant must be managed and supervised by a General Manager, who will be your Operating Partner unless we have agreed otherwise with your Operating Partner. If you operate multiple Franchised Restaurants pursuant to an Area Development Agreement, you must designate a General Manager that meets our approval for each Franchised Restaurant. Your General Manager will be responsible for all day-to-day operations of your Franchised Restaurant and must be your employee subject to your supervision and direction. Your General Manager must exert his or her full time best-efforts to the development and operation of your Franchised Restaurant and must attend and complete Crisp Academy and all other training programs that we require from time to time. The General Manager must have the authority to make all day-to-day operational decisions affecting your Franchised Restaurant, and may not engage in any other business activity, directly or indirectly, that requires substantial management responsibility or time commitments or that otherwise interferes with his or her role as your General Manager. We may charge you a fee of up to $1,500 per day for any day in which you operate the Franchised Restaurant without an approved General Manager in place who has completed our required training programs.
If you will operate multiple Franchised Restaurants pursuant to an Area Development Agreement, you must designate an operator who will be responsible for the day-to-day development and operations of multiple Franchised Restaurants (an "Approved Operator"). Unless we otherwise approve, your Operating Partner will be your Approved Operator. All approvals are given in our sole discretion, and we do not guarantee that you will be allowed to have an Approved Operator other than your Operating Partner.
Source: Item 15 — OBLIGATION TO PARTICIPATE IN THE ACTUAL OPERATION OF THE FRANCHISE BUSINESS (FDD pages 50–51)
What This Means (2024 FDD)
According to Crisp & Green's 2024 Franchise Disclosure Document, a General Manager is required to manage and supervise a Crisp & Green Franchised Restaurant. Unless otherwise agreed upon with the Operating Partner, the General Manager will be the Operating Partner. If the franchisee operates multiple Crisp & Green locations through an Area Development Agreement, they must designate a General Manager for each location, subject to Crisp & Green's approval.
The General Manager is responsible for all day-to-day operations of the Crisp & Green restaurant and must be an employee of the franchisee, subject to their supervision and direction. The General Manager must dedicate their full-time efforts to the development and operation of the restaurant and must complete Crisp Academy and any other required training programs. They must also have the authority to make all day-to-day operational decisions for the franchise.
Furthermore, the General Manager cannot engage in any other business activity that requires substantial management responsibility or time commitments that would interfere with their role. If a franchisee operates without an approved General Manager who has completed the required training, Crisp & Green may charge a fee of up to $1,500 per day. If the General Manager ceases employment, the franchisee has 30 days to replace them and commence training for the replacement.