Who is required to attend ongoing training for a Crisp & Green franchise?
Crisp_Green Franchise · 2024 FDDAnswer from 2024 FDD Document
itial Training in the immediately preceding twelve (12) months in connection with the opening or operation of a different CRISP & GREEN Restaurant.
4.02 On-Going Guidance. We will furnish you periodic guidance with respect to the System, including improvements and changes to the System. Such guidance, at our discretion, will be furnished in the form of the Operations Manual, bulletins and other written materials, consultations by telephone or in person at our offices or at the Franchised Restaurant, or by any other means of communications. At your request, we may provide special assistance for which you will be required to pay the per diem fees and charges we may establish at any time and from time to time.
- 4.03 On-Going Training. You (or your Operating Partner), your General Manager, your Approved Operator (if applicable), and all assistant managers, and other personnel that we may designate, must attend and successfully complete any and all ongoing training required, including an annual convention, conference, and/or training course consisting of, but not limited to, "best practices" training, at such time(s) and place(s) we designate. You will be responsible to pay our then-current registration fee for each person that attends such sessions, and for all compensation and expenses (including travel, meals and lodging) incurred by you and your personnel in attending. The person holding a controlling interest in you must attend our annual convention each year, if we have one.
Source: Item 23 — RECEIPTS (FDD pages 66–252)
What This Means (2024 FDD)
According to the 2024 Crisp & Green Franchise Disclosure Document, ongoing guidance is provided periodically with respect to the Crisp & Green system. This guidance includes improvements and changes to the system and is furnished in the form of the Operations Manual, bulletins and other written materials, consultations by telephone or in person at the Crisp & Green offices or at the Franchised Restaurant, or by any other means of communications.
At the franchisee's request, Crisp & Green may provide special assistance, for which the franchisee will be required to pay per diem fees and charges that Crisp & Green may establish.
Crisp & Green may also provide additional training from time to time if they determine that further training beyond the Opening Training is necessary to ensure a smooth opening, or if they determine to provide additional types of required training to their franchisees generally, or if the franchisee has requested additional training. If Additional Training is conducted, the franchisee will be required to reimburse Crisp & Green for their costs, including without limitation lodging, meals and travel arrangements of the trainers and other reasonable expenses, and pay them $500 per day for each individual they provide to assist the franchisee. The franchisee will be responsible for all compensation and expenses incurred by them and their personnel in connection with the Opening Training and any Additional Training, regardless of where it is conducted.