Does Crisp & Green require all disputes to be arbitrated?

According to Crisp & Green's 2024 Franchise Disclosure Document, disputes between the franchisee and franchisor must be arbitrated, with a specific exception. Except for claims for injunctive relief that Crisp & Green may seek against the franchisee, all disputes must be arbitrated. This arbitration is required to take place in the city closest to Crisp & Green's corporate headquarters, which is currently Wayzata, MN, although this is subject to applicable state law.

This means that a franchisee would likely need to travel to Wayzata, Minnesota, to resolve most disputes with Crisp & Green through arbitration. Arbitration generally involves presenting evidence and arguments to a neutral arbitrator, who then makes a decision. The location of arbitration can add to a franchisee's expenses, as they may need to pay for travel, accommodation, and local legal representation.

Additionally, the FDD states that choice of forum is subject to applicable state law, disputes must be arbitrated or litigated in the city closest to Crisp & Green’s corporate headquarters (currently Wayzata, MN). Also, the choice of law dictates that, subject to applicable state law, Minnesota law applies. However, the Minnesota Franchise Act and other franchise-specific laws and regulations of the State of Minnesota generally do not apply to Restaurants located outside of Minnesota.