Does Crisp & Green provide on-site assistance during the opening of a franchised restaurant?
Crisp_Green Franchise · 2024 FDDAnswer from 2024 FDD Document
- (8) Provide on-site assistance prior to and during the opening of your Franchised Restaurant. (Franchise Agreement Section 3.07).
In addition to Crisp Academy subject to our staff's availability, a minimum of one member of our staff will provide additional training to you, your Operating Partner, your General Manager, your Approved Operator (if applicable), your assistant managers, and your employees in onsite at your Franchised Restaurant in connection with your grand opening (the "Opening Training"). The Opening Training will consist of seven days of onsite training immediately surrounding your grand opening. We will not charge you for the first seven days of Opening Training. However, if we determine that additional Opening Training is necessary to ensure a smooth opening of your Franchised Restaurant, such additional training will be provided at a cost of $500 per day for each individual we send to assist you. You will be responsible for all compensation and expenses incurred by you and your personnel in connection with the Opening Training, as well as comped meals in your Franchised Restaurant when our team is onsite.
Crisp Academy consists of approximately three weeks of training, featuring classroom style and in-restaurant live training at our Wayzata, Minnesota Corporate Restaurant or at another one of the Restaurants, in our discretion. We will not charge any fees for the first four members of your training group participating in Crisp Academy, but we may charge additional fees of $500 per day for every additional member of your training group. You will be responsible for all compensation and expenses (including travel, meals and lodging) incurred by you and your training group in attending any training programs.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 33–44)
What This Means (2024 FDD)
According to Crisp & Green's 2024 Franchise Disclosure Document, they do provide on-site assistance prior to and during the opening of your franchised restaurant. Specifically, Crisp & Green will provide additional training to the franchisee, their Operating Partner, General Manager, Approved Operator (if applicable), assistant managers, and employees at the franchised restaurant in connection with the grand opening. This "Opening Training" will consist of seven days of on-site training immediately surrounding the grand opening.
Crisp & Green will not charge for the first seven days of this opening training. However, if Crisp & Green determines that additional opening training is necessary to ensure a smooth opening, such additional training will be provided at a cost of $500 per day for each individual sent to assist. The franchisee is responsible for all compensation and expenses incurred by them and their personnel in connection with the opening training, as well as comped meals in the franchised restaurant when the Crisp & Green team is on-site.
In addition to the opening training, Crisp & Green also provides Crisp Academy, which consists of approximately three weeks of training, featuring classroom-style and in-restaurant live training. This training occurs at their Wayzata, Minnesota Corporate Restaurant or at another one of the Restaurants, at their discretion. Crisp & Green does not charge any fees for the first four members of the training group participating in Crisp Academy, but they may charge additional fees of $500 per day for every additional member of the training group. The franchisee is responsible for all compensation and expenses (including travel, meals, and lodging) incurred by them and their training group in attending any training programs.