Does Crisp & Green provide ongoing guidance to franchisees?
Crisp_Green Franchise · 2024 FDDAnswer from 2024 FDD Document
4.02 On-Going Guidance. We will furnish you periodic guidance with respect to the System, including improvements and changes to the System. Such guidance, at our discretion, will be furnished in the form of the Operations Manual, bulletins and other written materials, consultations by telephone or in person at our offices or at the Franchised Restaurant, or by any other means of communications. At your request, we may provide special assistance for which you will be required to pay the per diem fees and charges we may establish at any time and from time to time.
Source: Item 23 — RECEIPTS (FDD pages 66–252)
What This Means (2024 FDD)
According to the 2024 Crisp & Green Franchise Disclosure Document, Crisp & Green will furnish periodic guidance to franchisees regarding the Crisp & Green system. This includes improvements and changes to the system.
This guidance will be provided at Crisp & Green's discretion through various methods. These methods include the Operations Manual, bulletins and other written materials, consultations by telephone or in person at Crisp & Green's offices or at the franchised restaurant, or by any other means of communication.
Furthermore, Crisp & Green may provide special assistance at the franchisee's request. However, the franchisee will be required to pay per diem fees and charges that Crisp & Green establishes from time to time for this special assistance. This suggests that while ongoing guidance is part of the franchise support, more intensive or specialized help comes at an additional cost to the franchisee.