Can the personnel providing Crisp Academy training for Crisp & Green change?
Crisp_Green Franchise · 2024 FDDAnswer from 2024 FDD Document
The principal personnel who will be involved in providing Crisp Academy training are:
Chief Restaurant Officer: Travis Moe. Mr. Moe has more than five years of experience with us and more than 20 years of experience in the industry. Mr. Moe became our Chief Restaurant Officer in April 2022. Previously, he was our Director of Franchise Support from July 2021 to April 2022 and our Director Operations from November 2018 to July 2021. Mr. Moe previously worked for Chipotle from 2000 through 2017. During his tenure with Chipotle, he served in many roles including General Manager, Regional Training Consultant, Team Leader/Area Manager, and Team Director.
Franchise Business Consultant: Hannah Bradbury. Ms. Bradbury has nearly four years of experience with us and more than eight years of restaurant management experience. Ms. Bradbury has been a Franchise Business Consultant with us since April 2022, and prior to that served as our New Restaurant Opening Manager in 2021. Ms. Bradbury started with us as a Kitchen Manager in one of our Corporate Restaurants in August 2020.
The training that we provide is subject to change and may be offered by any of these personnel or by such individuals as we may designate from time to time. Training may also be conducted by qualified
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 33–44)
What This Means (2024 FDD)
According to Crisp & Green's 2024 Franchise Disclosure Document, the personnel who provide Crisp Academy training are subject to change. While the FDD names the Chief Restaurant Officer and a Franchise Business Consultant as the principal personnel involved in the training, it also states that the training may be offered by these individuals "or by such individuals as we may designate from time to time."
Additionally, Crisp & Green can have qualified employees with at least one year of experience with the System conduct the training at the corporate headquarters or another designated location. This means that the specific individuals conducting the training may vary over time, and new franchisees should not expect that the named individuals will always be the trainers.
For a prospective Crisp & Green franchisee, this flexibility in trainers means that the content and delivery of the training could potentially change. While the core curriculum should remain consistent, the experience and perspectives of different trainers could lead to variations in emphasis or approach. It is important for franchisees to remain adaptable and open to learning from different trainers within the Crisp & Green system.