Is the Opening Training for Crisp & Green provided by staff or other individuals?
Crisp_Green Franchise · 2024 FDDAnswer from 2024 FDD Document
or at such other location that we designate.
In addition to Crisp Academy subject to our staff's availability, a minimum of one member of our staff will provide additional training to you, your Operating Partner, your General Manager, your Approved Operator (if applicable), your assistant managers, and your employees in onsite at your Franchised Restaurant in connection with your grand opening (the "Opening Training"). The Opening Training will consist of seven days of onsite training immediately surrounding your grand opening. We will not charge you for the first seven days of Opening Training. However, if we determine that additional Opening Training is necessary to ensure a smooth opening of your Franchised Restaurant, such additional training will be provided at a cost of $500 per day for each individual we send to assist you. You will be responsible for all compensation and expenses incurred by you and your personnel in connection with the Opening Training, as well as comped meals in your Franchised Restaurant when our team is onsite.
Periodically, we may offer additional training programs, and periodic conferences and conventions, and we may charge a fee for attending these training programs. Neither you nor your employees will receive any compensation from us for services performed during training. You must also pay the travel and living expenses and supply costs for your attendees during any training programs. Additionally, if at any time during the operation of your Franchised Restaurant, you request that we provide additional assistance or training, or if we determine that you require additional assistance or training, you must pay our then-current per diem training fee for each trainee, currently $500 per day per person, and you must reimburse us for all out of pocket costs and expenses incurred by our trainers associated with the additional training, including lodging, meals, and travel arrangements. If you designate a new General Manager or Approved Operator (if applicable) after completing Crisp Academy, the new General Manager or Approved Operator must complete Crisp Academy to our satisfaction within 30 days. We reserve the right to charge a fee to train any rep
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 33–44)
What This Means (2024 FDD)
According to Crisp & Green's 2024 Franchise Disclosure Document, the Opening Training is provided by a minimum of one staff member. This staff member will provide additional training to the franchisee, their Operating Partner, General Manager, Approved Operator (if applicable), assistant managers, and employees at the Franchised Restaurant.
The Opening Training consists of seven days of onsite training immediately surrounding the grand opening. Crisp & Green will not charge for the first seven days of Opening Training. However, if Crisp & Green determines that additional Opening Training is necessary to ensure a smooth opening, such additional training will be provided at a cost of $500 per day for each individual sent to assist.
The franchisee is responsible for all compensation and expenses incurred by them and their personnel in connection with the Opening Training, as well as comped meals in the Franchised Restaurant when the Crisp & Green team is onsite. Periodically, Crisp & Green may offer additional training programs, conferences, and conventions, and may charge a fee for attending these programs. Neither the franchisee nor their employees will receive any compensation from Crisp & Green for services performed during training. The franchisee must also pay the travel and living expenses and supply costs for their attendees during any training programs.
Additionally, if at any time during the operation of the Franchised Restaurant, the franchisee requests additional assistance or training, or if Crisp & Green determines that the franchisee requires additional assistance or training, the franchisee must pay Crisp & Green's then-current per diem training fee for each trainee, currently $500 per day per person, and reimburse Crisp & Green for all out-of-pocket costs and expenses incurred by their trainers associated with the additional training, including lodging, meals, and travel arrangements. If the franchisee designates a new General Manager or Approved Operator (if applicable) after completing Crisp Academy, the new General Manager or Approved Operator must complete Crisp Academy to Crisp & Green's satisfaction within 30 days, and Crisp & Green reserves the right to charge a fee to train any replacement General Manager or Approved Operator.