How often can Crisp & Green increase the Technology Fee?

According to Crisp & Green's 2024 Franchise Disclosure Document, the company has the right to increase the Technology Fee, but no more frequently than annually. Franchisees are required to pay the then-current Technology Fee on or before the first business day of each calendar month. In exchange for this fee, Crisp & Green will provide one email address and access to other technology products, such as a store-specific webpage, digital menu board services, and restaurant operations software, at their discretion.

This means that while the Technology Fee can be increased, Crisp & Green is limited to doing so only once per year. This provides some predictability for franchisees in terms of budgeting and financial planning. However, franchisees should be aware that the fee can still change annually, and they should factor in potential increases when projecting their operating costs.

The Technology Fee covers essential services like an email address and potential access to other technology products that Crisp & Green may offer. While the provision of one email address is guaranteed, the availability and nature of other technology products are subject to Crisp & Green's discretion. This means that franchisees may not have a guaranteed set of technology services beyond the email address, and the scope of these services could change over time.

Franchisees should inquire about the current Technology Fee and any anticipated changes in the near future. Understanding the specific technology services included and the potential for fee increases is crucial for assessing the overall cost and value proposition of the Crisp & Green franchise.