Is information about Crisp & Green's computer systems and software programs considered Confidential Information?
Crisp_Green Franchise · 2024 FDDAnswer from 2024 FDD Document
"Confidential Information" – Our proprietary and confidential information relating to the development and operation of Restaurants, including: (1) ingredients, recipes, and methods of preparation and presentation of food products we authorize; (2) site selection criteria for Restaurants and plans and specifications for the development of Restaurants; (3) sales, marketing and advertising programs and techniques for Restaurants; (4) identity of suppliers, and knowledge of specifications and pricing for food products, materials, supplies and equipment, we authorize; (5) knowledge of operating results and financial performance of Restaurants, other than the Franchised Restaurant and other Restaurants you own; (6) methods of inventory control, storage, product handling, training and management relating to Restaurants; (7) computer systems and software programs; (8) the Operations Manual and all of its contents; and (9) any and all other information we provide you, your Principal Owners or Affiliates that is designated orally or in writing as proprietary or confidential, or by its nature would reasonably be understood to be proprietary or confidential, regardless of whether such information is specifically designated as proprietary or confidential.
Source: Item 23 — RECEIPTS (FDD pages 66–252)
What This Means (2024 FDD)
According to Crisp & Green's 2024 Franchise Disclosure Document, information pertaining to their computer systems and software programs is considered confidential. This means that as a franchisee, you are obligated to protect this information and keep it secret.
This obligation extends to not only the computer systems and software programs themselves but also any related documentation, processes, or knowledge you gain access to during your time as a Crisp & Green franchisee. You cannot share this information with unauthorized parties or use it for any purpose other than operating your Crisp & Green franchise.
This is a fairly standard practice in franchising, as franchisors need to protect their proprietary systems and maintain a competitive advantage. Failing to uphold these confidentiality obligations could result in legal action from Crisp & Green, including termination of your franchise agreement.