From whom is a Crisp & Green franchisee required to acquire the POS and inventory system?
Crisp_Green Franchise · 2024 FDDAnswer from 2024 FDD Document
ted accessories and peripheral equipment.
You must maintain your books and business records according to our required format. To assist you with your reporting obligations to us, you must purchase or lease the specific POS and inventory system, electronic cash register, computer, thermal printers, AC line filters, remote printer interface, internet-based communications, and security monitoring and camera systems (collectively, the "Computer System") we have approved for use at your Franchised Restaurant. All components of the Computer System must be provided by suppliers approved by us. You will be required to acquire the POS and inventory system from our designated supplier. The total cost of the Computer System ranges from $13,000 to $25,000. This range assumes you lease your POS system and purchase your digital menu boards. The cost is subject to change based on market conditions, availability of the products, and changes in technology, among other factors. The Computer System will record all sales information with respect to your Franchised Restaurant. We require that your Computer System be set up and interfaced with our system so that we are able to poll your daily receipts figures from our headquarters at any time. We may require computer hardware and software upgrades in the future. The frequency of these upgrades could be as often as annually or bi-annually. The costs of incorporating any upgrades into your Franchised Restaurant will be your financial obligation. We estimate the annual cost of any optional or required maintenance, updating, upgrading, or support contracts for your Computer System to be $2,400 to $3,000.
You must make annual payments to a third-party vendor to maintain your Computer System. It is anticipated that several updates and upgrades may be required by your third-party vendor during the term of your Franchise Agreement, and any such updates or upgrades will be at your expense. We have no contractual obligation with any third party to upgrade your Computer System, but we may require upgrades from time to time. There is no limitation on the frequency or cost of these upgrades.
All data that you provide to us from your Computer System as well as other information that we may otherwise collect from you is owned exclusively by us, and we will have the right to use that data in any manner we deem appropriate without compensating you. You must provide us with unimpeded online
access to your Computer System, in the manner, form, and at the times requested by us, resulting in us having independent access to the information generated and stored in the systems. You must also provide us with access to a web-based video or
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 33–44)
What This Means (2024 FDD)
According to Crisp & Green's 2024 Franchise Disclosure Document, franchisees are required to acquire the POS (Point of Sale) and inventory system from the supplier designated by Crisp & Green. The total cost for the computer system, which includes the POS and inventory system, ranges from $13,000 to $25,000. This cost range assumes the franchisee will lease the POS system and purchase digital menu boards. However, these costs are subject to change due to market conditions, product availability, and technological advancements.
In addition to the initial costs, Crisp & Green franchisees must make annual payments to a third-party vendor to maintain the computer system. The FDD anticipates that updates and upgrades may be required by the third-party vendor during the term of the Franchise Agreement, and these will be at the franchisee's expense. The annual cost of optional or required maintenance, updating, upgrading, or support contracts for the Computer System is estimated to be between $2,400 and $3,000.
Crisp & Green also requires that the computer system be set up and interfaced with their system, allowing them to poll daily receipts from the franchisee's location at any time. Furthermore, Crisp & Green retains ownership of all data provided from the computer system and has the right to use that data as they deem appropriate without compensating the franchisee. Franchisees must provide unimpeded online access to their computer system, as well as access to a web-based video or camera feed of the franchised restaurant.