Does the Crisp & Green franchise agreement specify the process for selecting an arbitrator?

According to Crisp & Green's 2024 Franchise Disclosure Document, the agreement does not specify the process for selecting an arbitrator. However, it does state that, except for claims for injunctive relief that Crisp & Green may seek against the franchisee, all disputes must be arbitrated in the city closest to Crisp & Green's corporate headquarters, which is currently Wayzata, MN. This is subject to applicable state law.

This means that if a franchisee has a dispute with Crisp & Green (and Crisp & Green is not seeking injunctive relief), the franchisee will likely have to travel to Wayzata, Minnesota to resolve the dispute through arbitration. The arbitration will be subject to applicable state law, but the FDD does not specify which state's laws will apply.

It is important for a prospective franchisee to understand the dispute resolution process before signing the franchise agreement. Because the FDD does not specify the process for selecting an arbitrator, a prospective franchisee should ask Crisp & Green for more information about the arbitration process, including how the arbitrator will be selected, what rules will govern the arbitration, and what costs the franchisee will be responsible for. Understanding these details can help a franchisee make an informed decision about whether to invest in a Crisp & Green franchise.