Are Crisp & Go Locations required to meet all of Crisp & Green's standards?
Crisp_Green Franchise · 2024 FDDAnswer from 2024 FDD Document
We also offer qualified franchisees the option to additionally purchase and operate a "Crisp & Go" designated pickup area (a "Crisp & Go Location") that is offsite from your Franchised Restaurant, which enables customers to pick up mobile orders from a designated pickup area to which you have delivered fulfilled orders from your Franchised Restaurant. Crisp & Go Locations are typically located in non-traditional sites we have approved, such as hospitals, sports stadiums, and office complexes that are within your Designated Territory (see Item 12) and within a specified radius of your Franchised Restaurant. Crisp & Go Locations, along with all menu items, services, and other products delivered through a Crisp & Go Location, must meet all of our Standards. The term "Franchised Restaurant" as used in this document also encompasses the operations of a Crisp & Go Location, should you choose to incorporate one into your operations and we allow you to do so.
Source: Item 1 — THE FRANCHISOR AND ANY PARENTS, PREDECESSORS, AND AFFILIATES (FDD pages 9–13)
What This Means (2024 FDD)
According to Crisp & Green's 2024 Franchise Disclosure Document, if a franchisee chooses to operate a "Crisp & Go" designated pickup area, it must adhere to all of Crisp & Green's standards. These "Crisp & Go Locations" are offsite pickup areas that allow customers to pick up mobile orders from a designated spot after the franchisee has delivered the orders from their franchised restaurant.
These locations are typically situated in non-traditional sites approved by Crisp & Green, such as hospitals, sports stadiums, and office complexes, within the franchisee's designated territory and a specified radius of the franchised restaurant. The term "Franchised Restaurant" encompasses the operations of a Crisp & Go Location, should a franchisee choose to incorporate one into their operations and Crisp & Green allows it.
This means that franchisees who operate a Crisp & Go location must ensure that all aspects of the location, including menu items, services, and other products, meet the standards set by Crisp & Green. These standards are communicated through the confidential operations manual.