When is the Crisp Academy training provided for a new Crisp & Green franchise?
Crisp_Green Franchise · 2024 FDDAnswer from 2024 FDD Document
connection with the use of our website. | | | Crisp Academy consists of approximately three weeks of training, featuring classroom style and in-restaurant live training at our Wayzata, Minnesota Corporate Restaurant or at another one of the Restaurants, in our discretion. We will not charge any fees for the first four members of your training group participating in Crisp Academy, but we may charge additional fees of $500 per day for every additional member of your training group. You will be responsible for all compensation and expenses (including travel, meals and lodging) incurred by you and your training group in attending any training programs. Crisp Academy is provided on a rolling, as-needed basis in the 90-day period prior to the opening of your Franchised Restaurant.
The principal personnel who will be involved in providing Crisp Academy training are:
Chief Restaurant Officer: Travis Moe. Mr. Moe has more than five years of experience with us and more than 20 years of experience in the industry. Mr. Moe became our Chief Restaurant Officer in April 2022. Previously, he was our Director of Franchise Support from July 2021 to April 2022 and our Director Operations from November 2018 to July 2021. Mr. Moe previously worked for Chipotle from 2000 through 2017. During his tenure with Chipotle, he served in many roles including General Manager, Regional Training Consultant, Team Leader/Area Manager, and Team Director.
Franchise Business Consultant: Hannah Bradbury. Ms. Bradbury has nearly four years of experience with us and more than eight years of restaurant management experience. Ms. Bradbury has been a Franchise Business Consultant with us since April 2022, and prior to that served as our New Restaurant Opening Manager in 2021. Ms. Bradbury started with us as a Kitchen Manager in one of our Corporate Restaurants in August 2020.
The training that we provide is subject to change and may be offered by any of these personnel or by such individuals as we may designate from time to time. Training may also be conducted by qualified
employees of ours who have at least one year of experience with the System, at our corporate headquarters or at such other location that we designate.
In addition to Crisp Academy subject to our staff's availability, a minimum of one member of our staff will provide additional training to you, your Operating Partner, your General Manager, your Approved Operator (if applicable), your assistant managers, and your employees in onsite at your Franchised Restaurant in connection with your grand opening (the "Opening Training"). The Opening Training will consist of seven days of onsite training immediately surrounding your grand opening. We will not charge you for the first seven days of Opening Training.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 33–44)
What This Means (2024 FDD)
According to Crisp & Green's 2024 Franchise Disclosure Document, the Crisp Academy training program is provided on a rolling, as-needed basis within the 90-day period before the opening of a franchised restaurant. This initial training program is mandatory for the franchisee, or their Operating Partner, General Manager, Approved Operator (if applicable), and at least two other management-level employees approved by Crisp & Green, such as an assistant general manager and kitchen manager. The franchisee (or Operating Partner) must attend the first week of training. The Crisp Academy program lasts approximately three weeks and includes both classroom-style and in-restaurant live training at the Wayzata, Minnesota Corporate Restaurant or another designated restaurant.
Crisp & Green does not charge any fees for the first four members of the training group. However, they may charge $500 per day for each additional member. The franchisee is responsible for all compensation and expenses, including travel, meals, and lodging, for themselves and their training group while attending the program. If a replacement General Manager or Approved Operator is designated after the initial training, they must complete Crisp Academy to Crisp & Green's satisfaction, and additional fees of $500 per day may be charged for this replacement's training.
In addition to Crisp Academy, Crisp & Green provides Opening Training, where a staff member offers on-site training at the franchised restaurant for seven days immediately surrounding the grand opening. This initial Opening Training is provided at no charge. However, if Crisp & Green determines that additional Opening Training is necessary, it will be provided at a cost of $500 per day for each individual sent to assist. The franchisee is responsible for all compensation and expenses incurred by them and their personnel during the Opening Training, as well as providing comped meals at the restaurant for the Crisp & Green team while they are on-site.