Does Crisp & Green charge for the 'Opening Training' provided at a new franchise?
Crisp_Green Franchise · 2024 FDDAnswer from 2024 FDD Document
or at such other location that we designate.
In addition to Crisp Academy subject to our staff's availability, a minimum of one member of our staff will provide additional training to you, your Operating Partner, your General Manager, your Approved Operator (if applicable), your assistant managers, and your employees in onsite at your Franchised Restaurant in connection with your grand opening (the "Opening Training"). The Opening Training will consist of seven days of onsite training immediately surrounding your grand opening. We will not charge you for the first seven days of Opening Training. However, if we determine that additional Opening Training is necessary to ensure a smooth opening of your Franchised Restaurant, such additional training will be provided at a cost of $500 per day for each individual we send to assist you. You will be responsible for all compensation and expenses incurred by you and your personnel in connection with the Opening Training, as well as comped meals in your
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 33–44)
What This Means (2024 FDD)
According to Crisp & Green's 2024 Franchise Disclosure Document, the company does not charge franchisees for the initial seven days of 'Opening Training' provided at the new franchise location. This training is conducted on-site and is designed to support the grand opening of the new Crisp & Green restaurant. However, this complimentary training is limited to the first seven days.
If Crisp & Green determines that additional training is needed to ensure a successful opening, the franchisee will be charged $500 per day for each individual sent to provide assistance. This additional cost can add up quickly if the opening faces unexpected challenges or if the franchisee's team requires more support than initially anticipated.
In addition to the potential costs for extended training, the franchisee is responsible for covering all compensation and expenses for their own personnel during the Opening Training. This includes wages, travel, lodging, and meals. The franchisee is also expected to provide complimentary meals at their Crisp & Green location for the training team while they are on-site. These expenses should be factored into the franchisee's budget when planning for the restaurant opening.