What authority does the General Manager have regarding the operation of a Crisp & Green Franchised Restaurant?
Crisp_Green Franchise · 2024 FDDAnswer from 2024 FDD Document
You must designate an individual, subject to our approval, to serve as the "General Manager" for your Franchised Restaurant. If you are an Entity, unless we have agreed otherwise, your Operating Partner will be your General Manager. The General Manager shall be responsible for the daily operation of the Franchised Restaurant and may be a Principal Owner. The General Manager must be your employee subject to your direction (and consequently will never be deemed to be our employee or agent). The General Manager shall (a) exert full-time, best efforts to the development and operation of the Franchised Restaurant and all other Restaurants you own; (b) complete our training program to our satisfaction before engaging in his or her operational duties; (c) have the authority to make, and bind you to, all operational decisions regarding the Franchised Restaurant; and (d) not engage in any other business or activity, directly or indirectly, that requires substantial management responsibility or time commitments or otherwise may conflict with the General Manager's obligations hereunder.
Source: Item 23 — RECEIPTS (FDD pages 66–252)
What This Means (2024 FDD)
According to Crisp & Green's 2024 Franchise Disclosure Document, the General Manager is responsible for the daily operation of the franchised restaurant. The General Manager must be approved by Crisp & Green and may be a Principal Owner. Unless otherwise agreed, if the franchisee is an entity, the Operating Partner will be the General Manager.
The General Manager must exert full-time, best efforts to the development and operation of the Franchised Restaurant and all other Restaurants the franchisee owns. They must complete Crisp & Green's training program to the franchisor's satisfaction before engaging in operational duties.
Critically, the General Manager has the authority to make, and bind the franchisee to, all operational decisions regarding the Franchised Restaurant. The General Manager cannot engage in any other business or activity that requires substantial management responsibility or time commitments or otherwise may conflict with the General Manager's obligations under the Franchise Agreement.