What additions, changes, modifications, substitutions and replacements to the cash register and Computer System can Crisp & Green reasonably require?
Crisp_Green Franchise · 2024 FDDAnswer from 2024 FDD Document
You must keep your cash registers and Computer System in good repair, at your expense, and you must promptly install additions, changes, modifications, substitutions and replacements to the cash register and Computer System as we may reasonably require. You must at all times have at your Franchised Restaurant a high-speed broadband internet connection at our then-current minimum bandwidth specification in order to ensure proper function of the Computer System and interfacing between the Computer System and our computer system. You will have the sole and complete responsibility for: (a) acquiring, operating, maintaining and upgrading your own cash register and Computer System; (b) the manner in which your cash register and Computer System interface with our computer systems and the computer systems of third parties; and (c) all consequences that may arise if your cash register and Computer System are not properly operated, maintained and upgraded.
We and our affiliates may condition any license of required or recommended proprietary software to you, and/or your use of technology developed or maintained by or for us (including the System Website), on your signing a software license agreement or similar document, or otherwise agreeing to the terms (for example, by acknowledging your consent to and accepting the terms of a click-through license agreement), that we and our affiliates periodically specify to regulate your use of, and our (or our affiliate's) and your respective rights and responsibilities concerning, the software or technology. We and our affiliates may charge you up-front and ongoing fees for any required or recommended proprietary software or technology that we or our affiliates license to you and for other Computer System maintenance and support services provided during the Franchise Agreement's term.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 33–44)
What This Means (2024 FDD)
According to Crisp & Green's 2024 Franchise Disclosure Document, franchisees must keep their cash registers and Computer Systems in good repair at their own expense. Crisp & Green can reasonably require franchisees to promptly install additions, changes, modifications, substitutions, and replacements to the cash register and Computer System.
To ensure the Computer System functions properly and interfaces correctly with Crisp & Green's system, franchisees must maintain a high-speed broadband internet connection that meets Crisp & Green's minimum bandwidth specifications. Franchisees have complete responsibility for acquiring, operating, maintaining, and upgrading their own cash register and Computer System. They are also responsible for how their systems interface with Crisp & Green's and third-party systems, and for any consequences arising from improper operation, maintenance, or upgrades.
Crisp & Green may also condition the license of proprietary software or the use of technology on the franchisee's agreement to a software license. They may charge upfront and ongoing fees for proprietary software or technology and for Computer System maintenance and support services during the franchise term.