What training program must be completed before opening a Crepe De Licious business?
Crepe_De_Licious Franchise · 2025 FDDAnswer from 2025 FDD Document
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Initial Training
Before you open your Crepe de licious Business, we will provide initial training at no charge for up to three people: you, and, if applicable, your designated manager and a third person of your choosing. You, and if applicable, your designated manager, must complete to our satisfaction our Initial Training Program at least two weeks before opening. You must pay our fee for training each additional person, currently $2,000. We currently do not have a set training schedule, but will conduct training sessions on an as-needed basis. The Initial Training Program is conducted either at our headquarters in Concord, Ontario, Canada, at a Restaurant, Kiosk, or Food Truck operated by a franchisee or our affiliate, or at another location we designate, in our sole discretion.
If you and your designated manager fail(s) to successfully complete the Initial Training Program to our satisfaction, we may require the failing attendee to attend additional training programs that we designate, at your sole expense, or we may require you to appoint another owner, if applicable, and/or designated manager and to send that individual to the next available Initial Training Program, at your sole expense. If the Initial Training Program is not completed to our satisfaction after two attempts, we may terminate the Franchise Agreement. If, at any time during the term of the Franchise Agreement, you replace your designated manager, that replacement must attend and successfully complete the first available Initial Training Program held by us (which may be conducted at another franchisee's Restaurant, Kiosk, or Food Truck). You will be charged a training fee for each and every replacement designated manager, and will be responsible for all costs for airfare, ground transportation, lodging, meals, and expenses.
We will provide three to five days of on-site training at no charge prior to the opening of your Crepe de licious Business. In addition, you will also be required to complete a training program with the POS system provider before opening your Restaurant, Kiosk, or Food Truck. As of the Issuance Date, the current POS training is on-line. Ecolab, our supplier of cleaning products and sanitizers, will provide you with on-site or on-line training on the use of their products. This training must also be completed prior to the
opening of your Restaurant, Kiosk, or Food Truck. As of the Issuance Date, the vendors do not charge for the POS or Ecolab training. The POS provider and Ecolab will have discretion regarding cost, methods
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 29–40)
What This Means (2025 FDD)
According to Crepe De Licious's 2025 Franchise Disclosure Document, before opening a Crepe De Licious business, the franchisee and their designated manager must complete the Initial Training Program to the franchisor's satisfaction at least two weeks before opening. This training is provided at no charge for up to three people, including the franchisee, their designated manager, and a third person of their choosing. However, there is a fee of $2,000 for each additional person trained beyond the initial three.
The Initial Training Program is conducted either at Crepe De Licious's headquarters in Concord, Ontario, Canada, at a Restaurant, Kiosk, or Food Truck operated by a franchisee or their affiliate, or at another location they designate. If the franchisee or their manager fails to successfully complete the Initial Training Program, they may be required to attend additional training programs at their sole expense, or appoint another owner or manager to attend the next available Initial Training Program, also at their expense. If the Initial Training Program is not completed to the franchisor's satisfaction after two attempts, the Franchise Agreement may be terminated.
In addition to the Initial Training Program, franchisees are also required to complete a training program with the POS system provider and Ecolab, the supplier of cleaning products and sanitizers, before opening their Restaurant, Kiosk, or Food Truck. As of the Issuance Date of the FDD, the POS training is online, and Ecolab provides on-site or online training on the use of their products. As of the Issuance Date, the vendors do not charge for the POS or Ecolab training, but the POS provider and Ecolab have discretion regarding the cost, methods, and frequency of training. Crepe De Licious also provides three to five days of on-site training at no charge prior to the opening of the business.