What standards must a Crepe De Licious franchisee maintain for quality, appearance, and operation?
Crepe_De_Licious Franchise · 2025 FDDAnswer from 2025 FDD Document
- 5.05 Restaurant, Kiosk, or Food Truck Image. You will at all times maintain your Restaurant, Kiosk, or Food Truck according to the System Standards, including those standards prescribed in the Operations Manual, such as standards and specifications relating to the safety, maintenance, cleanliness, sanitation, function and appearance of the Restaurant, Kiosk, or Food Truck and your equipment and signs, as well as the requirement that the employees of the Restaurant, Kiosk, or Food Truck will be required to wear uniforms and to maintain a standard of appearance while employed at the Restaurant, Kiosk, or Food Truck. You will maintain and operate the Restaurant, Kiosk, or Food Truck in a good, clean, wholesome manner.
- 5.06 Goodwill. You will use reasonable efforts to protect, maintain and promote the trade name "Crepe de licious" (or other trade name we approve) and our distinguishing characteristics, the other Marks and the System. You will not permit or allow your officers, directors, owners, Designated Managers, employees, representatives or agents to engage in conduct which is unlawful or damaging to the goodwill or public image of the Marks or System. You will participate in all quality assurance, customer service and customer satisfaction programs we require in good faith. You will follow System Standards for identification of your operations and for you to avoid confusion on the part of customers, creditors, lenders, investors and the public as to the ownership and operation of the Franchised Business.
- 5.07 Quality and Customer Service Standards. All items and services you provide under this Franchise will be of high quality, and will conform to the quality and customer service standards we may establish from time to time.
- 5.08 Maintenance of Restaurant, Kiosk, or Food Truck. You will install and maintain at the Restaurant, Kiosk, or Food Truck, at your expense, all furnishings, fixtures, equipment, and signs as required by the System Standards. You will not install or permit to be installed on or about the
Source: Item 22 — CONTRACTS (FDD page 57)
What This Means (2025 FDD)
According to Crepe De Licious's 2025 Franchise Disclosure Document, franchisees must adhere to specific standards to maintain the quality, appearance, and operation of their restaurants, kiosks, or food trucks. These standards are detailed in the System Standards, which include guidelines in the Operations Manual. Franchisees are responsible for the safety, maintenance, cleanliness, sanitation, function, and appearance of their locations, equipment, and signs. Additionally, employees must wear uniforms and maintain a certain standard of appearance. The franchise location must be operated in a good, clean, and wholesome manner.
Crepe De Licious franchisees are expected to protect, maintain, and promote the "Crepe de licious" trade name, along with its distinguishing characteristics, marks, and the overall system. Franchisees must not engage in any conduct that could be unlawful or damaging to the goodwill or public image of the brand. Participation in quality assurance, customer service, and customer satisfaction programs is mandatory. Franchisees must also follow System Standards to ensure clear identification of their operations, avoiding any confusion among customers, creditors, lenders, investors, and the public regarding the ownership and operation of the franchised business.
Furthermore, all items and services provided by the Crepe De Licious franchisee must be of high quality and conform to the quality and customer service standards established by the franchisor. Franchisees are required to install and maintain all furnishings, fixtures, equipment, and signs as specified by the System Standards at their own expense. However, Crepe De Licious retains the right to vary these standards based on specific situations, local conditions, existing business practices, or any other factor deemed important for the franchisee's success. Franchisees do not have rights or claims against Crepe De Licious for any variations granted to other franchisees and are not entitled to the same or similar variations.