Can Crepe De Licious require minimum standards or specifications for items and services?
Crepe_De_Licious Franchise · 2025 FDDAnswer from 2025 FDD Document
- 5.05 Restaurant, Kiosk, or Food Truck Image. You will at all times maintain your Restaurant, Kiosk, or Food Truck according to the System Standards, including those standards prescribed in the Operations Manual, such as standards and specifications relating to the safety, maintenance, cleanliness, sanitation, function and appearance of the Restaurant, Kiosk, or Food Truck and your equipment and signs, as well as the requirement that the employees of the Restaurant, Kiosk, or Food Truck will be required to wear uniforms and to maintain a standard of appearance while employed at the Restaurant, Kiosk, or Food Truck. You will maintain and operate the Restaurant, Kiosk, or Food Truck in a good, clean, wholesome manner.
- 5.06 Goodwill. You will use reasonable efforts to protect, maintain and promote the trade name "Crepe de licious" (or other trade name we approve) and our distinguishing characteristics, the other Marks and the System. You will not permit or allow your officers, directors, owners, Designated Managers, employees, representatives or agents to engage in conduct which is unlawful or damaging to the goodwill or public image of the Marks or System. You will participate in all quality assurance, customer service and customer satisfaction programs we require in good faith. You will follow System Standards for identification of your operations and for you to avoid confusion on the part of customers, creditors, lenders, investors and the public as to the ownership and operation of the Franchised Business.
- 5.07 Quality and Customer Service Standards. All items and services you provide under this Franchise will be of high quality, and will conform to the quality and customer service standards we may establish from time to time.
- 5.08 Maintenance of Restaurant, Kiosk, or Food Truck. You will install and maintain at the Restaurant, Kiosk, or Food Truck, at your expense, all furnishings, fixtures, equipment, and signs as required by the System Standards. You will not install or permit to be installed on or about the
Source: Item 22 — CONTRACTS (FDD page 57)
What This Means (2025 FDD)
According to Crepe De Licious's 2025 Franchise Disclosure Document, franchisees must adhere to the quality and customer service standards established by Crepe De Licious. Specifically, all items and services provided by the franchisee must be of high quality and conform to the standards that Crepe De Licious establishes and updates periodically. This ensures consistency and quality across all franchise locations.
Crepe De Licious also maintains System Standards that cover various aspects of the business, including the safety, maintenance, cleanliness, sanitation, function, and appearance of the Restaurant, Kiosk, or Food Truck. These standards are detailed in the Operations Manual and must be followed at all times. Additionally, employees are required to wear uniforms and maintain a standard of appearance while working at the Crepe De Licious location.
Furthermore, franchisees are required to install and maintain all furnishings, fixtures, equipment, and signs as required by the System Standards at their own expense. This ensures that each location meets the brand's standards for appearance and functionality. Franchisees are also expected to use reasonable efforts to protect, maintain, and promote the Crepe De Licious trade name and distinguishing characteristics, and participate in all quality assurance, customer service, and customer satisfaction programs required by Crepe De Licious.