What is the purpose of the Computer System in a Crepe De Licious franchise?
Crepe_De_Licious Franchise · 2025 FDDAnswer from 2025 FDD Document
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$2,550 to $4,500, depending on the number of point-of-sale systems you purchase. The Computer System will manage the daily workflow of the Crepe de licious Business, coordinate the customer ordering experience, track inventory, labor, and other information. You must record all Gross Revenues on the Computer System. You must store all data and information in the Computer System that we designate, and report data and information in the manner we specify. The Computer System will generate reports on the Gross Revenues of your Crepe de licious Franchise. You must also maintain a high-speed Internet connection at the Crepe de licious Business. In addition to offering and accepting Crepe de licious gift cards and loyalty cards, you must use any credit card vendors and accept all credit cards and debit cards that we determine. The term "credit card vendors" includes, among other things, companies that provide services for electronic payment, such as near field communication vendors (for example, "Apple Pay" and "Google Wallet"). We are not required to provide you with any ongoing maintenance, repairs, upgrades, updates, or support for the Computer System. You must arrange for installation, maintenance, and support of the Computer System at your cost. There are no limitations in the Franchise Agreement regarding the costs of such required support, maintenance, repairs, or upgrades relating to the Computer System. We cannot estimate the cost of maintaining, updating, or upgrading the Computer System or its components because it will depend on your repair history, costs of computer maintenance services in your area, and technological advances, which we cannot predict at this time. We may revise our specifications for the Computer System periodically. You must upgrade or replace your Computer System at such time as specifications are revised. There is no limitation on the frequency an
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 29–40)
What This Means (2025 FDD)
According to Crepe De Licious's 2025 Franchise Disclosure Document, the Computer System is essential for managing the daily operations of the business. The system is designed to coordinate customer orders, track inventory, monitor labor, and manage other critical business information. Franchisees are required to record all gross revenues on the Computer System and store all designated data and information as specified by Crepe De Licious. The system also generates reports on the gross revenues of the Crepe De Licious franchise. The estimated cost for the computer system ranges from $2,550 to $4,500, depending on the number of point-of-sale systems purchased.
Crepe De Licious does not provide ongoing maintenance, repairs, upgrades, updates, or support for the Computer System. Franchisees are responsible for arranging and covering the costs of installation, maintenance, and support. The FDD notes that there are no limitations in the Franchise Agreement regarding the costs of required support, maintenance, repairs, or upgrades. The franchisor also states that they cannot estimate the cost of maintaining, updating, or upgrading the Computer System due to variations in repair history, local computer maintenance service costs, and unpredictable technological advancements.
Crepe De Licious retains the right to revise the specifications for the Computer System periodically, and franchisees are obligated to upgrade or replace their systems as specifications are revised. The FDD does not limit the frequency or cost of these required upgrades. Additionally, Crepe De Licious (or their designee) has the right to independently access electronic information and data related to the franchisee's business, and to use this data to promote the system and the sale of Crepe De Licious franchises. This access can be remote, within the franchisee's business location, or from other locations.