Who pays for the training of a new Designated Manager for a Crepe De Licious franchise?
Crepe_De_Licious Franchise · 2025 FDDAnswer from 2025 FDD Document
If you replace a Designated Manager, the new Designated Manager must satisfactorily complete our training program at your own expense.
If you and your designated manager fail(s) to successfully complete the Initial Training Program to our satisfaction, we may require the failing attendee to attend additional training programs that we designate, at your sole expense, or we may require you to appoint another owner, if applicable, and/or designated manager and to send that individual to the next available Initial Training Program, at your sole expense. If the Initial Training Program is not completed to our satisfaction after two attempts, we may terminate the Franchise Agreement. If, at any time during the term of the Franchise Agreement, you replace your designated manager, that replacement must attend and successfully complete the first available Initial Training Program held by us (which may be conducted at another franchisee's Restaurant, Kiosk, or Food Truck). You will be charged a training fee for each and every replacement designated manager, and will be responsible for all costs for airfare, ground transportation, lodging, meals, and expenses.
Before you open your Crepe de licious Business, we will provide initial training at no charge for up to three people: you, and, if applicable, your designated manager and a third person of your choosing. You, and if applicable, your designated manager, must complete to our satisfaction our Initial Training Program at least two weeks before opening. You must pay our fee for training each additional person, currently $2,000.
Source: Item 15 — OBLIGATION TO PARTICIPATE IN THE ACTUAL OPERATION OF THE FRANCHISE BUSINESS (FDD pages 46–47)
What This Means (2025 FDD)
According to the 2025 Crepe De Licious Franchise Disclosure Document, the franchisee is responsible for covering the expenses associated with training a new designated manager. Specifically, if a franchisee replaces a designated manager, they must ensure the new manager completes the initial training program at the franchisee's own expense. This includes a training fee, as well as costs for airfare, ground transportation, lodging, meals, and other related expenses.
Crepe De Licious offers initial training at no charge for up to three people, which includes the franchisee and, if applicable, their designated manager. However, this complimentary training applies only to the initial setup. If additional initial training is required, or more people need to be trained beyond the initial three, the franchisee will incur an additional fee. Currently, this fee is $2,000 per additional person.
If a franchisee or their designated manager fails to complete the initial training program satisfactorily, Crepe De Licious may require them to attend additional training programs at the franchisee's sole expense. Alternatively, Crepe De Licious might require the franchisee to appoint another owner or designated manager and send that individual to the next available initial training program, again at the franchisee's sole expense. If the initial training program is not completed successfully after two attempts, Crepe De Licious reserves the right to terminate the Franchise Agreement.
This policy ensures that all designated managers are adequately trained to uphold Crepe De Licious's standards, but it also places the financial burden of training replacements and additional personnel on the franchisee. Prospective franchisees should factor these potential training costs into their financial planning, especially if they anticipate needing to replace their designated manager during the franchise term.