If a new designated manager is appointed, what training must they complete for Crepe De Licious?
Crepe_De_Licious Franchise · 2025 FDDAnswer from 2025 FDD Document
the Franchise Agreement. If, at any time during the term of the Franchise Agreement, you replace your designated manager, that replacement must attend and successfully complete the first available Initial Training Program held by us (which may be conducted at another franchisee's Restaurant, Kiosk, or Food Truck). You will be charged a training fee for each and every replacement designated manager, and will be responsible for all costs for airfare, ground transportation, lodging, meals, and expenses.
We will provide three to five days of on-site training at no charge prior to the opening of your Crepe de licious Business. In addition, you will also be required to complete a training program with the POS system provider before opening your Restaurant, Kiosk, or Food Truck. As of the Issuance Date, the current POS training is on-line. Ecolab, our supplier of cleaning products and sanitizers, will provide you with on-site or on-line training on the use of their products. This training must also be completed prior to the
opening of your Restaurant, Kiosk, or Food Truck. As of the Issuance Date, the vendors do not charge for the POS or Ecolab training. The POS provider and Ecolab will have discretion regarding cost, methods and frequency of training.
We plan to provide the training listed in the table below. We reserve the right to vary the length and content of the Initial Training Program based upon the experience and skill level of the individual attending the Initial Training Program.
TRAINING PROGRAM
| Obligation | Section in Franchise Agreement | Section in Area Development Agreement | Item in Disclosure Document |
|---|---|---|---|
| o. Advertising | Sections 5.13, 5.15 and 5.16 | Not Applicable | Items 6 and 11 |
| p. Indemnification | Sections 14.03, 14.04 and 14.05 | 12.4 | Item 6 |
| q. Owner’s participation/ management | Section 6.01 | 5.2 | Items 11 and |
| and staffing | 15 | ||
| r. Records and reports | Sections 8.10, 8.11, 8.12, 8.13, 8.14 and 8.15 | 5.3 and 5.4 | Items 6 and 17 |
| s. Inspections and audits | Section 12 | 5.4 | Items 6 and 11 |
| t. Transfer | Section 15 | 7 | Item 17 |
| u. Renewal | Sections 3.02 and 3.03 | Not Appliable | Items 6 and 17 |
| v. Post-termination obligations | Section 17 | 6.6 | Item 17 |
| w. |
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 29–40)
What This Means (2025 FDD)
According to Crepe De Licious's 2025 Franchise Disclosure Document, if a franchisee replaces their designated manager, that replacement must attend and successfully complete the first available Initial Training Program. This program may be conducted at the Crepe De Licious headquarters, at a restaurant, kiosk, or food truck operated by another franchisee or affiliate, or at another location designated by Crepe De Licious.
The franchisee will be charged a training fee for each replacement designated manager and will also be responsible for covering all costs associated with airfare, ground transportation, lodging, meals, and other expenses incurred during the training. If the designated manager or the franchisee fails to successfully complete the Initial Training Program, Crepe De Licious may require the failing attendee to attend additional training programs at the franchisee's sole expense. Alternatively, Crepe De Licious may require the franchisee to appoint another owner or designated manager to attend the next available Initial Training Program, again at the franchisee's expense.
If the Initial Training Program is not completed to Crepe De Licious's satisfaction after two attempts, Crepe De Licious may terminate the Franchise Agreement. This highlights the importance of ensuring that any designated manager is fully prepared and capable of meeting the training requirements to avoid potential financial burdens or even termination of the franchise agreement. The Initial Training Program is provided at no charge for up to three people: the franchisee, their designated manager, and a third person of their choosing. However, the franchisee must pay a fee of $2,000 for training each additional person.
In addition to the Initial Training Program, the franchisee will also be required to complete a training program with the POS system provider before opening their Restaurant, Kiosk, or Food Truck. As of the Issuance Date, the current POS training is online. Ecolab, the supplier of cleaning products and sanitizers, will provide on-site or online training on the use of their products. This training must also be completed prior to the opening of the Restaurant, Kiosk, or Food Truck. As of the Issuance Date, the vendors do not charge for the POS or Ecolab training.