factual

What is a Crepe De Licious franchisee's obligation if the Computer System specifications are revised?

Crepe_De_Licious Franchise · 2025 FDD

Answer from 2025 FDD Document

We may revise our specifications for the Computer System periodically. You must upgrade or replace your Computer System at such time as specifications are revised. There is no limitation on the frequency and cost of this obligation.

Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 29–40)

What This Means (2025 FDD)

According to Crepe De Licious's 2025 Franchise Disclosure Document, if the franchisor revises the specifications for the Computer System, franchisees must upgrade or replace their Computer System at such time. The FDD states that there is no limitation on the frequency and cost of this obligation.

Crepe De Licious franchisees are responsible for the operation, maintenance, and upgrading of their computer systems, including how it interfaces with the franchisor's system and third parties. They also bear the consequences if the system isn't properly maintained and upgraded. The franchisor can access electronic information and data related to the franchisee's operations, and use this data to promote the Crepe De Licious system and sell franchises.

Crepe De Licious franchisees must obtain the Computer System, software licenses, maintenance, and support services from suppliers specified by the franchisor, which may include the franchisor or its affiliates. The franchisor may modify the specifications and components of the Computer System periodically, potentially requiring franchisees to purchase, lease, or license new or modified hardware or software. The Franchise Agreement does not limit the frequency or cost of these changes, upgrades, or updates. The FDD estimates the annual cost of required maintenance updates or upgrading or support contracts will be $500, but this amount may vary. The franchisor has no obligation to reimburse franchisees for any Computer System costs. Franchisees must obtain designated components and ensure the modified Computer System functions properly within 60 days of receiving notice from the franchisor.

Disclaimer: This information is extracted from the 2025 Franchise Disclosure Document and is provided for research purposes only. It does not constitute legal or financial advice. Consult with a franchise attorney before making any investment decisions.